Governing public sector use of external management consultancy—beyond client procurement and consultant professionalization
Year:
2024
Type of item:
Articolo in Rivista
Tipologia ANVUR:
Articolo su rivista
Language:
Inglese
Format:
Elettronico
Referee:
No
Name of journal:
PUBLIC MONEY & MANAGEMENT
ISSN of journal:
0954-0962
Page numbers:
1-11
Keyword:
governance, management consulting, openness, public sector, purpose-led, rewards, truth to power, values
Short description of contents:
Most research on the use of external management consultancy in the public sector focuses on
critique, with less attention given to improving governance. Where governance has been
considered, a longstanding concern has been with client procurement and consultant
professionalization. However, the persistence of malpractice and critique suggests a need for
complementary approaches. In this review article, the authors explore three such options which
are linked to core problems in the practice and use of consulting: reward systems and values in
consulting firms and spaces where both clients and consultants can openly challenge and speak
‘truth to power’. These are examined in the wider context of an apparent move towards ‘purposeled’ consulting where profit is held to be less important. This is seen to present an opportunity for
reform, but is insufficient on its own without other actors and activists intervening and traditional
approaches being strengthened or radicalized.